Who’s Doing the Work?
A citizen science project to track identity mismatches and working conditions in food delivery.
It’s 2025 — and in many cases, no one really knows who’s delivering your dinner.
Platforms like Deliveroo, Uber Eats, and Just Eat claim to have implemented safeguards against account sharing, vehicle deception, and illegal subcontracting. But industry insiders tell us these systems are flawed — and in some cases, may be ineffective by design.
The risk? A delivery network with little accountability — where the person dropping off your food may not be who the platform says they are. In some cases, this could even conceal modern slavery. But we don’t know how widespread the problem really is.
That’s where you come in.
We’re asking the public to help gather data on what’s actually happening — by checking whether your delivery matches what the app says, and reporting it either way.
The more responses we get — both matches and mismatches — the clearer the picture we can build.
Think your delivery matched the app? Great. Tell us.
Think it didn’t? That’s important too. Tell us.
Help us get the facts straight — and bring transparency to gig economy logistics.